When you input date and time data into MS Excel, there may be formatting specifications that can be mistranslated when uploaded into Ventla.
A common error can be seen in the example of "My Information" above.
To fix this error, you will need to format your MS Excel column to the "Text" category.
Select the column or cells where you'll be entering data.
Right-click and choose "Format Cells."
Under category to the left, select "Text."
Click "OK."
Going forward, Excel will treat the data as text and will no longer auto-format it as a date.
You will need to format the cells before entering your data. If you already have data entered in the template, we recommend:
Open a fresh copy of the template
Format the cells below the headings to "Text"
Copy and paste the data from your original template into this new version
Have questions or need additional help? Contact us.