Request Data Deletion

At Ventla, we prioritize your data privacy and offer a streamlined process to handle data deletion requests.

Participants can delete their personally identifiable information (PII) directly from within the app by navigating to the bottom of the profile page and selecting the data deletion option. Alternatively, participants can email dataprivacy@ventla.io to request deletion. See details below.

If you, as an administrator, would like to request the deletion of participant PII or other data—such as events or additional records—please contact us at dataprivacy@ventla.io. Administrators can also request that data be scheduled for deletion at a later date if needed.

Once we receive your request, we will confirm its receipt and begin processing the deletion. We aim to complete data deletions as soon as possible, but no later than 30 days from the request date. After the data has been successfully deleted, we’ll send a final confirmation.

Please note, in line with our privacy policies, PII data is also automatically deleted as required. For more information, please review our privacy policies.

For any further questions or additional assistance, please contact us at support@ventla.io.

How to delete your personal data