Welcome to the Ventla Family
Welcome to the Ventla Family!
We're so happy to have you with us! Our goal is to help you create engaging and memorable events by:
Inspiring participants
Ensuring the right information reaches everyone
Encouraging interaction and engagement
Stay Connected with Us
Have questions about features, support, or anything else? Contact us at [email protected] – we're happy to help! 😊
Essential Resources
Here are some useful links for inspiration, tips, and training:
🔗📚News & Updates: Ventla’s latest news
🔗📚 Knowledge Center: Guides, videos & tips
Whether you're planning a meeting, a conference, or a large event, Ventla is here to make the process smooth and efficient.
Onboarding Process Overview
1️⃣ Sign the Contract
If you have questions about the contract, contact your Ventla sales representative.
2️⃣ Submit App Details & Graphics
If you have a White Label app, you’ll need Apple and Google developer accounts. Create them as soon as possible.
We need details about your app (name, description, graphics, etc.). Submit them through the correct form:
Container App: Submit graphics here
White Label App: Submit graphics here
If your contract includes Ventla Invite, make sure to meet the requirements for your custom registration page. These requirements are listed in the forms above.
3️⃣ Ventla Builds Your App
Container App: Delivery within 1–3 days
White Label App: Delivery within 1–2 weeks (assuming developer accounts are set up)
4️⃣ Activate Admin Accounts
Once your app is ready, you'll receive access to the admin panel.
Send us the names & email addresses of those who need admin access.
5️⃣ Schedule a Training Session
After the app is published, you can schedule a 1–1.5 hour training for administrators.
If you haven’t heard from us, contact your Customer Success representative or email [email protected].
Send us the names & email addresses of participants.
To make the training as relevant as possible, please fill in and submit this document in advance:
6️⃣ Set Up Your First Event
After training, you’ll be ready to create your first event! Log in at manage.ventla.io using your email and the password you set up.
Don’t have an account yet? Email [email protected], and we’ll assist you!
🚀 Need Help?
We’re always here for you! Contact [email protected] for the fastest assistance.
Feedback & Input
We continuously collect customer feedback to improve our platform. If you have any comments—positive or constructive—please send them to [email protected]. Your input is invaluable in shaping Ventla’s future!
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