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  1. Get Onboard

Welcome to the Ventla Family

Last updated 3 months ago

Welcome to the Ventla Family!

We're so happy to have you with us! Our goal is to help you create engaging and memorable events by:

  • Inspiring participants

  • Ensuring the right information reaches everyone

  • Encouraging interaction and engagement

Stay Connected with Us

Have questions about features, support, or anything else? Contact us at support@ventla.io – we're happy to help! 😊

Essential Resources

Here are some useful links for inspiration, tips, and training:

🔗📚News & Updates:

🔗📚 Knowledge Center:

Whether you're planning a meeting, a conference, or a large event, Ventla is here to make the process smooth and efficient.

Onboarding Process Overview

1️⃣ Sign the Contract

If you have questions about the contract, contact your Ventla sales representative.

2️⃣ Submit App Details & Graphics

  • If you have a White Label app, you’ll need Apple and Google developer accounts. Create them as soon as possible.

  • We need details about your app (name, description, graphics, etc.). Submit them through the correct form:

If your contract includes Ventla Invite, make sure to meet the requirements for your custom registration page. These requirements are listed in the forms above.

3️⃣ Ventla Builds Your App

  • Container App: Delivery within 1–3 days

  • White Label App: Delivery within 1–2 weeks (assuming developer accounts are set up)

4️⃣ Activate Admin Accounts

Once your app is ready, you'll receive access to the admin panel.

Send us the names & email addresses of those who need admin access.

5️⃣ Schedule a Training Session

After the app is published, you can schedule a 1–1.5 hour training for administrators.

  • If you haven’t heard from us, contact your Customer Success representative or email support@ventla.io.

  • Send us the names & email addresses of participants.

  • To make the training as relevant as possible, please fill in and submit this document in advance:

6️⃣ Set Up Your First Event

Don’t have an account yet? Email support@ventla.io, and we’ll assist you!

🚀 Need Help?

Feedback & Input

Container App:

White Label App:

After training, you’ll be ready to create your first event! Log in at using your email and the password you set up.

We’re always here for you! Contact for the fastest assistance.

We continuously collect customer feedback to improve our platform. If you have any comments—positive or constructive—please send them to . Your input is invaluable in shaping Ventla’s future!

Ventla’s latest news
Guides, videos & tips
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