What's New (2024-11-11)
Learn about new features and improvements!
Last updated
Learn about new features and improvements!
Last updated
Your next great event experience starts with Ventla
Our Admin interface has received a facelift! This is the first step in an ongoing effort to make sections and functionalities clearer and easier for you as an administrator. The most notable improvement? Admin is now optimized for mobile, making it simpler to manage tasks on the go—whether it’s publishing a push notification or updating an agenda item.
Note, all functionality remains the same!
New & Improved Placeholder Email Templates: The Invite feature now includes updated email text templates to make your Invite emails better than ever. Learn more here.
Participant Verification Made Easy: Department and Event Admins can now look up the unique 4-digit verification codes for all participants under "Manage Access" in the "Verification Code Lookup" section. Learn more here.
Instruction Templates: Find event access instruction templates in the Visibility section on your event’s Settings page. You can find the same here.
Track App Downloads: Administrators can now view the number of participants who have downloaded the app directly in the Participants list.
Streamlined App Access for Ventla Container-App Users: All admins can now see the "Verification lookup" tab under "Manage access" in the left menu upon logging in to admin. Remember, the best way to share access is still the "Event Access" link found on the event’s Settings page.
Feel free to send any feedback—good or bad—to feedback@ventla.io!
Experiencing issues with the new Admin? Try clearing your cache by following the instructions here.
While the functionality is more or less the same, we'll be updating the knowledge base and all training material to reflect the new design over the next couple of weeks. If you have any questions, reach out to support@ventla.io.
We are delighted to introduce our new Check-in and Scanning App! It's designed to make your event entry process easier and smoother for both organizers and attendees. Whether you’re handling event access or tracking attendance, this tool helps you do it quickly and easily.
Working together at a recent client event, we used these tools to scan and check 1800+ people in to a room with 15 scanners in under 20 minutes.
Here’s what you can expect:
Fast and Secure Check-ins: Scan attendee QR codes quickly with our Scanning App, reducing wait times and boosting security.
Real-time Attendance Tracking: See who has checked in to your event or sessions in real time from the Ventla admin portal.
Customizable Access Control: Set up access permissions for different attendee types, ensuring only authorized guests enter specific areas or sessions.
Free: This feature is included with your subscription or single-event license at no extra cost.
How to use it:
Enable the attendee’s QR codes in Admin on Settings at the bottom of the Event information, look for "Participant QR/Ticket(s)".
Access the web-based scanning app at https://scan.ventla.io (we made this for web access so that it is even more accessible).
For more details, visit our Knowledge Base, where we provide a full walkthrough. (As you know, the Knowledge Base is always available from the Admin page where you can click the question mark in the top right corner).
Existing app admins and event admins can log on to the scanner with your usual login. The new admin role called "Check-in assistant” allows you to securely share access to the scanner without giving them full view into Admin for the event.
The scanner can check in attendees to the event when they have tickets assigned to them. And you can check people in to individual Program sessions too - think break-out sessions and activities etc.
Looking ahead, we have even more exciting updates planned for the next couple of months including group chats, a facelift to admin and more. Update to the latest version of the app from the Google and Apple app stores to enjoy this update!
For white-labeled apps, the release might take a little while time to roll out to your environment.
Your feedback is important; let us know what you think of the updates and share your ideas for future enhancements. Reach out to us directly, contact your regular Ventla representative, or email feedback@ventla.io. Have more questions? Contact your Customer Success representative or support@ventla.io.
Together with Ventla!
Ventla Team
The summer is in full swing but the developments at Ventla never rest.
Ventla now integrates with Zapier which gives access to integration with thousands of apps to further automate tasks and free up time.
With this new integration, you can jumpstart your marketing and customer engagement as soon as attendees sign up for your event, allowing for seamless automation and immediate results.
Zapier acts as a hub between connected applications, allowing them to communicate and exchange information seamlessly.
Within Zapier, you can create automated bots, known as Zaps. These Zaps are configured to react to a trigger and then perform a specific action.
This means you can connect your Marketing and CRM systems, such as Salesforce, HubSpot, Pardot, Marketo, and many more. Once the data is in your system, you can continue engaging with attendees through your activations and integrate them with other statistics.
Read more on this article in our Knowledge Base.
We are eager to build and explore further on this integration together with you. Please get in touch to activate this integration for your app or suggest new triggers that will benefit your business.
Reach out to us at support@ventla.io or directly to your usual contact at Ventla.
Together with Ventla!
Ventla Team
We are excited to share that we have released a highly anticipated feature to the Ventla platform – the ability to include paid tickets directly through the registration module.
A brief mention about two small but important updates:
A new Custom Email template is now available in the Invitation Manager.
This is just what it sounds like; the content is custom and you can send it to the people you select from the list of invitees.
We think this will be handy for the times where you want to send emails ad hoc and neither of the other templates (invitation, reminder) are suitable.
Oh - and this also gives you a view of an update to the email templates where we have added the app logo at the top left and the app's main color in the header and thin footer.
On Dialogue posts you can now download the result graphs to an image as in the below screenshot.
Now for the tickets. This is the first and biggest part in a multi-release plan to enable you to sell tickets to your events through Ventla and we have some more add-on updates in the works which will be rolled out during the summer.
With this update, you will now be able to:
Sell Tickets Directly: Streamline your ticketing process by managing ticket sales within Ventla.
Set Flexible Pricing: Create different pricing tiers for early birds, VIPs, and other attendee categories.
Use Promotion Codes: Offer discounts with customizable promotion codes to boost ticket sales.
Secure Transactions: Ensure secure payments with our trusted payment gateways.
Track Sales: Monitor ticket sales and attendee data in real-time through our comprehensive dashboard.
Get started
Read and watch Jacob and Izabell have been busy to create a comprehensive guide with text and videos in our knowledge base here.
Sign up Register for a Stripe account and connect it to your Ventla app account
Get in touch Reach out to us on support@ventla.io so we can set up a registration page template which includes the ticket feature
Again, this is just one of many exciting updates we have planned to enhance your event planning experience. Stay tuned!
We love speaking with you to learn and understand how Ventla fits into your activations, and to the success of your business. Reach out to us at support@ventla.io or directly to whomever of us you usually talk to.
Together with Ventla!
Ventla Team
Today marks a milestone for us, as we unveil the latest addition to the Ventla family:
Event Webpages
Designed to be the perfect prelude to your event, this feature sets the stage, lay out expectations and create the ambiance for what's to come. This is where you display all of your event's agenda, speakers and sponsors; or just a taste of it. It's up to you!
Here’s a snapshot of what you can anticipate:
Theme Customization: Upload your signature hero image and tailor the colors of your text, background, and buttons to match your event’s aesthetic.
Modular Design: Display only what you’ve crafted within the Ventla admin. Choose to showcase or conceal entire sections, sessions, or items.
No coding required: Every part of your webpage is configurable via the Ventla admin portal.
Free: This enhancement is included with your subscription or single-event license at no additional charge.
The feature is available now! Enable it under the Event’s Features & Integrations, then personalize to your taste from the module’s settings page.
For a deep dive into its capabilities, visit our Knowledge Base, where Izabell provides a comprehensive walkthrough. Click this link to watch the video.
Hello all and happy January!
Our team has been busy all winter building new functionalities, some of which might have a profound impact on the way we use Ventla.
More details of the updates are available in our Knowledge Base which you can reach by logging on to our Admin system and clicking the question mark top right. Or click directly on the links below where you can see Izabell guiding us through the how to's.
You can now import all your program content from our Excel template, making it easier to copy the content from your run sheet or production schedule and potentially saving hours compared with clicking through the creation of each session. The import template holds all information of the sessions, so the only thing you need to do after an import is choose the icon to display.
This enables you to link from a Dialogue post to an Information or Program item, much like how we have been able to link between information/program. It means you can send information posts saying something like “Our CEO video welcome to next week’s conference, and you won’t believe what she has planned for us. Click below to watch” instead of having to give guidance on how to find the content through the menu.
This could be one of those small things that will make a big difference on what we can do with Ventla. The update is two-fold;
1) it means we can lock the menu to one language instead of automatically translated to the currently 8 languages that we support.
2) It also means that when you lock it, you can also change the names on the menu.
This means you have free access to create your own menu by using the functionalities of modules. The only limitation is that the name needs to be less than 20 characters. Below are some ideas that we cooked up in the Ventla team, what will you make of it?
Make sure to update to the latest version available from the Google and Apple app stores to enjoy this exciting update!
White labeled apps – If your app is published separately in the app stores as a white label app, it will take some time before the release is rolled out to your environment.
Together with Ventla!
Ventla Team
Dear Ventla Admin,
Last week, we rolled out two new feature upgrades to improve the way you communicate with your attendees.
Looking for more responses to your polls? You can now send a reminder to target those attendees who have not yet responded!
The reminder will always be sent with a push notification, even if the tick box is not ticked in the original post
Send a total of three (3) reminders on the same poll
Suitable for single interaction posts in Dialogue, but not for a full Survey
To send a reminder, head over to the "Results" tab of the poll and click the link just below the graph to “Send a reminder to respond.”
Now you can reset the check-in status of your attendees! Use this when you wish to check-in attendees each day over a multiple-day conference or as part of a competition - i.e. the first 10 people to find the hidden QR code and check-in will win a prize.
The status history is not saved, so once you reset the previous check-in information is gone. To retain data, export the participants before resetting.
Make sure you allow 15-20 minutes after reset to ask attendees for their next check-in.
Check-in times are available on export
If you have the Check-In feature enabled for your event, the option is available under the Participants tab. Select one or more participants and click "Clear check-in(s)."
We are planning on developing a more advanced version of this feature within the next year, but are excited to share this first portion with you now!
These features are already available for both the Ventla container app and custom white-label apps!
Have ideas or questions? Please get in touch with your dedicated Customer Success representative, or with our ever-helpful support@ventla.io
Together with Ventla!
Ventla Team
Dear Ventla Admin,
It’s the small details that make all the difference!
We are happy to extend the new card design to the Login and Verification screens that attendees see upon first entering the app.
The greatest improvement is in the overall user experience. Here are some of the highlights:
• The clickable button is visible above the onscreen keyboard
• The active buttons are more clearly distinguished from the surroundings
• Additional branding options with an added background image
First impressions are important – with this new design, you can make the best one with your attendees!
If you’d like to learn more or update the graphics on your account, let us know! Please get in touch with your dedicated Customer Success contact, or with our ever helpful support@ventla.io
Make sure to update to the latest version available from the Google and Apple app stores to enjoy this exciting update!
White labeled apps – If your app is published separately in the app stores as a white label app, it will take some time before the release is rolled out to your environment. If you have any questions about this, please contact your Client Success Manager.
Together with Ventla!
Ventla Team
Dear Ventla Admin,
As eagerly anticipated, the final update in the Dialogue overhaul is ready to be released! This last update will focus on the result screens on your dialogue items. We are very proud to introduce the ability to add your own branding and style to the poll results. Plus, the new settings will give you even greater control of what participants will see.
Dialogue Settings
You’ll find this new settings tab within the main settings section of your event. You can create up to 8 themes for use across all your events in your app. This will give plenty of room to maneuver and prepare different looks for your events, travel agendas, and other activations. Each theme can be configured with:
Your logo
A background photo or single color
Font color
Theme colors
Choice to display themes in mobile app and/or web app.
Poll Settings
Each poll now has a range of display styles, depending on the type of question and on the range of answers. All these options will follow the theme that you set in the Dialogue settings.
Faster Updates and Result Screen Toolbar
In the Admin panel, you may navigate to the Results tab of your poll to view live responses on a results screen. We have spent a lot of effort to improve the speed and responsiveness of graph changes when your attendees vote.
We’ve also made it simpler for you to change how you display results to your attendees by designing a Result Screen Toolbar. Switch between chart types, view display results in percentages or actual vote numbers, project in list view or word cloud, or choose to share results with attendees.
We are ecstatic to finally share this with you! To learn how you can use all the new features in your next event, reach out to your Client Success Representative and let them know you would like a demo!
White labeled apps – If your app is published separately in the app stores as a white label app, it will take some time before the release is rolled out to your environment. If you have any questions about this, please contact your Client Success Manager.
If you have any questions or concerns, please contact us at support@ventla.io
Together with Ventla!
Ventla Team
Dear Ventla Admin,
Our product team has been hard at work updating the user interface of the Dialogue section in the mobile app and web platform, and we are excited to announce the release of the second planned update. Available today, July 11th, this update to Ventla will include:
A “card” design to create a tighter layout
Images are shown in full, with different aspect ratios
Clearer indication for attendees on which Dialogue items they have viewed
Animated transitions that flip the card over to view the results page
Real-time updates to polls and results for faster sharing of data
We are excited to see these updates shared with you and are already hard at work to delve into part three of this Dialogue overhaul. The coming updates will be focused on the results screen, providing a refreshing look and behavior. We can’t wait to share it with you!
White labeled apps – If your app is published separately in the app stores as a white label app, it will take some time before the release is rolled out to your environment. If you have any questions about this, please contact your Client Success Manager.
If you have any questions or concerns, please contact us at support@ventla.io
Together with Ventla!
Ventla Team
Dear Ventla Admin,
On Friday, February 24th, we are happy to announce that we will roll out a new release to the Ventla platform. This is the first of three planned updates which will focus on our Dialogue section. These updates will have a significant impact on participant engagement; bringing your communities closer to you, and closer to each other.
Unpublish
You will now have the option to unpublish an item from the Dialogue section without deleting it! Meaning you will retain the data and you can choose to re-publish the Dialogue item at any time. This new feature will allow you to collect more feedback over time to maximize audience response.
Time of Publishing
Previously, push notifications in the Dialogue section have not shown a timestamp in the mobile and web app – making it difficult for your audience to understand a message that says, "Gather in the lobby in 15 minutes." With this update, notifications will show a timestamp, making it clearer for attendees to know how much time they have left before your important events begin!
Show Correct Answer
When creating a quiz with a "pick the correct answer" type question, participants currently do not have a way to verify if they have answered correctly. After this update, they will! As an administrator, you can choose to provide them with instant feedback on whether they have answered correctly or not along with a correct answer indicator. This is great for training and professional development to help participants identify areas of improvement.
Coming Soon!
This upcoming release is just the first step in renewing the Dialogue section. In the coming months, further updates will feature new branding options and themes for customizing your real-time audience responses. This will include custom logos, color palettes, background images and more. Additionally, there will be presenter controls for easily displaying or projecting real-time Dialogue results.
White labeled apps – If your app is published separately in the app stores as a white label app, it will take some time before the release is rolled out to your environment. If you have any questions about this, please contact your Client Success Manager.
If you have any questions or concerns, please contact us at support@ventla.io.
Together with Ventla!
Ventla Team
Below is a summary of previous releases. Click and expand to learn more.
Have ideas or questions? Please get in touch with your dedicated Customer Success representative, or with our ever-helpful
