Chat
Last updated
Last updated
Your next great event experience starts with Ventla
Ventla's enhanced chat feature makes communication simple and engaging. It supports private chats, event-wide discussions, and session-specific conversations. Participants can easily share images, videos, files, and more for seamless interaction.
Setup Note: Ensure the Chat and Discussions feature is enabled under Settings > Features & Integrations to allow participants to connect and chat with others effectively.
How to start a one-on-one chat:
Navigate to the Participant section of the event.
Search for or locate the desired participant by name, click on their profile, and start the conversation.
Note: Participants can quickly access ongoing conversations by clicking on the chat icon at the top of the screen.
Upgraded Chat Features:
Reactions: Express emotions quickly with emoji reactions to messages.
Block and Unblock: Maintain privacy by blocking or unblocking other users as needed.
Media Sharing: Effortlessly share images, videos, and files in private chats.
Push Notifications: Stay updated with instant alerts for all one-on-one messages.
Every event includes two default Event-Level Channels: Introduce-yourself, where participants can introduce themselves and connect, and Help-desk, where they can ask event-related questions. Both channels can be renamed by the admin through the settings.
How to enable event-level group chat:
1. Go to Settings > Chat & Discussions.
2. Click on the + Create Channel option, set up the channel, and save it.
Features of event-level group chat:
Mentions: Directly tag participants in the chat to draw their attention to specific messages.
Mute/Unmute Channels: Users can mute or unmute specific channels based on their preferences to manage notifications effectively.
Media Sharing: Share images, videos, and files in group discussions to facilitate collaboration.
Push Notifications for Mentions: Receive real-time alerts when mentioned in a channel.
Thread Replies: Respond to specific messages threadedly to keep discussions organized.
Admins can view and participate in event-level group chats by navigating to Settings > Chat & Discussions > Open Event Chat.
It is a feature for event sessions where participants discuss session-specific topics in real-time.
How to enable session chat:
1. Go to the program feature
2. Select a particular session & go to the session detail and scroll down
3. Enable the session chat for that program.
Features of session chat:
Upvote Messages: Promote important messages or ideas by upvoting them.
Media Sharing: Share images, videos, and files to enrich the conversation.
Thread Replies: Enable participants to reply to specific messages, keeping the chat structured and contextually relevant.
This enhanced the communication experience for all participants, fostering better collaboration and engagement across events and sessions.
Attendees can also press the plus icon at the top right of participant profile to add that person to their phone contact list.
