# Chat

Ventla's enhanced chat feature makes communication simple and engaging. It supports private chats, event-wide discussions, and session-specific conversations. Participants can easily share images, videos, files, and more for seamless interaction.

**Setup Note:** Ensure the Chat and Discussions feature is enabled under Settings > Features & Integrations to allow participants to connect and chat with others effectively.

<figure><img src="/files/lADXN6CKq2ZkbPLXypIY" alt=""><figcaption><p>Click to enlarge</p></figcaption></figure>

## 1:1 Chat with Participants

**How to start a one-on-one chat:**

<figure><img src="/files/su3tdSeU89xWnYCkeOwQ" alt=""><figcaption><p>Click to enlarge</p></figcaption></figure>

1. Navigate to the Participant section of the event.
2. Search for or locate the desired participant by name, click on their profile, and start the conversation.

**Note:** Participants can quickly access ongoing conversations by clicking on the chat icon at the top of the screen.

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&#x20;**Upgraded Chat Features:**

* Reactions: Express emotions quickly with emoji reactions to messages.
* Block and Unblock: Maintain privacy by blocking or unblocking other users as needed.
* Media Sharing: Effortlessly share images, videos, and files in private chats.
* Push Notifications: Stay updated with instant alerts for all one-on-one messages.

## Event-Level Channels for group chat

<figure><img src="/files/FELybNlR9zSPvRg42O0p" alt=""><figcaption><p>Click to enlarge</p></figcaption></figure>

Every event includes two default Event-Level Channels: Introduce-yourself, where participants can introduce themselves and connect, and Help-desk, where they can ask event-related questions. Both channels can be renamed by the admin through the settings.

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**How to enable event-level group chat:**

1\.       Go to Settings > Chat & Discussions.

2\.       Click on the + Create Channel option, set up the channel, and save it.

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**Features of event-level group chat:**

* Mentions: Directly tag participants in the chat to draw their attention to specific messages.
* Mute/Unmute Channels: Users can mute or unmute specific channels based on their preferences to manage notifications effectively.
* Media Sharing: Share images, videos, and files in group discussions to facilitate collaboration.
* Push Notifications for Mentions: Receive real-time alerts when mentioned in a channel.
* Thread Replies: Respond to specific messages threadedly to keep discussions organized.

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Admins can view and participate in event-level group chats by navigating to **Settings > Chat & Discussions > Open Event Chat.**

<figure><img src="/files/JC8dOrzAPf4OiAAA2xhX" alt=""><figcaption><p>Click to enlarge</p></figcaption></figure>

## Session Chat

<figure><img src="/files/gS5DkLxQa2rAZMlYfJxy" alt=""><figcaption><p>Click to enlarge</p></figcaption></figure>

It is a feature for event sessions where participants discuss session-specific topics in real-time.

**How to enable session chat:**

1\.       Go to the program feature

2\.       Select a particular session & go to the session detail and scroll down

3\.       Enable the session chat for that program.

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**Features of session chat:**

<figure><img src="/files/3GkPsx477j2r28nLgzqu" alt=""><figcaption><p>Click to enlarge</p></figcaption></figure>

* Upvote Messages: Promote important messages or ideas by upvoting them.
* Media Sharing: Share images, videos, and files to enrich the conversation.
* Thread Replies: Enable participants to reply to specific messages, keeping the chat structured and contextually relevant.

## "Watch live" chat

**"Watch Live"** is the main live stream accessible to all participants from the event menu. As of the latest update on **January 29, 2025** (read more [here](/kb/whats-new.md)), you now have the option to enable a chat for the main live stream, allowing for real-time interaction and engagement.

<figure><img src="/files/L74syEjvjbsTv0Q7HK45" alt=""><figcaption><p>Click to enlarge</p></figcaption></figure>

<figure><img src="/files/Q9K4IXxDSf8EyisYmGeK" alt=""><figcaption><p>Click to enlarge</p></figcaption></figure>

**How to enable Watch live chat**

1. In your event, navigate to the **"Watch Live"** module in the left-side menu.\
   \&#xNAN;*(Ensure this feature is enabled under **Settings → Features & Integrations**.)*
2. Check the box for **"Enable chat during live streaming."**
3. Click **Save** to apply the changes.

Once enabled, participants can access the chat by selecting the chat icon at the top of the stream window when in full-screen mode.

**Features of Watch live chat**

* Upvote Messages: Promote important messages or ideas by upvoting them.
* Media Sharing: Share images, videos, and files to enrich the conversation.
* Thread Replies: Enable participants to reply to specific messages, keeping the chat structured and contextually relevant.


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