Sell Tickets

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As an organizer and administrator, you can sell tickets as part of the Ventla Invite registration flow. Getting started is a breeze, and Stripe, our payment processor, handles all payment processing smoothly and securely for you. More specifically, we use Stripe Connect and Stripe Tax.

Prerequisites

Below is what you need to get started!

A Stripe Account

Before you can start selling tickets with Ventla, your organization needs a Stripe account. One of the many advantages of Stripe is that it is quick and easy to get started.

When you begin, you will be presented with an option in the Invite module in admin to "Set up your Stripe account." You will be guided through the entire Stripe onboarding process from start to finish.

Don't worry, you will be able to follow the status of your onboarding with Stripe directly in the admin. We'll let you know if there's anything in your Stripe account that remains to be fixed or isn't quite ready yet and requires further action on your part.

Once the Stripe onboarding is complete, you can start selling tickets and recieve your payouts.

A new Registration Template

A new registration template is needed in order to make the functionality work. Contact [email protected] for assistance with this.

Learn additional details in this Guide for Connecting Stripe to Ventla.

Overview

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How it works (Step-by-step)

  1. As part of building your Invite registration page, you will create different ticket types (free or paid) as well as any promotions (for example, "Early Bird 10% Off" with a "10OFF" coupon code).

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  1. You will then, as usual, distribute the default link to the registration page to your invitees (either through Ventla or in your own preferred way). All recipients of the registration link will be presented with the various ticket types available for purchase.

  2. The buyer chooses the number of each ticket type to buy, enters an email for the receipt, and in the next step adds an email address (invitee) to each ticket. The buyer can easily and conveniently buy a ticket both for themselves and any colleagues/friends/partners in one go.

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  1. The buyer then completes the purchase of the selected tickets. Note: the checkout process is handled entirely by Stripe Checkout. The default payment methods include Credit Card, Apple Pay, Google Pay, and Klarna. You can control the methods yourself through your own Stripe account.

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  1. When the purchase is completed, a confirmation message is displayed, and an automatic email with ticket details is sent to all email addresses specified by the buyer. In this email, there is a link for each person to complete their registration (answer any standard and custom questions included in the registration, for example, name, company, if they need a hotel room, etc.).

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  1. When the invitee has answered all the questions in the registration form, another confirmation email is sent to the invitee, as usual.

  2. Finally, as an administrator, you can quickly and easily get an overview of all invitee data, statistics and transactions of your ticket sales in the Invite module.

Have questions? Contact [email protected]

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