Configure Emails

Before you start selling and accepting registrations, you should configure all your ticket email templates (or keep the suggested, default ones).

Your registration emails are managed under Invite -> Invitation manager -> Configure emails.

Click to enlarge

For ticketed events there are 6 email templates available.

• Invitation email (when sent from Ventla)

• Invitation reminder email (can also be used as any custom email, e.g for sending out additional important event information or instructions on how to join the event)

• Ticket confirmation email (when ticket is bought by the purchaser)

• Ticket confirmation email (when ticket is bought by someone else)

• Registration completion email (after purchase, when default registration form has been submitted)

• Reminder to complete registration email

Each email contains a set of tags, dynamically fetching contents from the admin (e.g the invitee first name).

Apart from the default tags listed here, {{LISTOFTICKETS}} (listing ticket details) can be used in the Ticket confirmation email.

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