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  • Introduction
  • Login
  • Event selection
  • Participant Check-in
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  1. How to...
  2. Use Check-In

Check-In App

Last updated 9 months ago

Introduction

The Ventla Ticket Check-in app is your go-to tool for managing check-ins at events and sessions. It’s designed to make things run smoother with real-time updates and detailed reporting. You can access the app here: .

Login

When you log in, the app supports all the existing admin roles like app, department, and event admins. Plus, there’s a new role called “Check-In Assistant” who can also log in. Current admins can just use their usual Ventla Admin credentials.

Event selection

After you log in, you’ll see the event selection page with three tabs:

  • Ongoing Events: Shows events that are starting within the next 24 hours and are active until they end.

  • Upcoming Events: Displays events starting more than 24 hours away but within the next 90 days.

  • Past Events: Lists events that ended in the last 30 days.

Participant Check-in

Once you select an event, you’ll move on to check in participants for that event or a program. You have two ways to check them in:

  • Scanning: If you scan a participant’s QR code and they have only one ticket, it gets checked in automatically. If they have multiple tickets, you’ll see all of them and need to choose which ones to check in manually.

  • Search Participants: If you prefer, you can manually find a participant by searching their name and check them in without scanning.

Ventla check-in
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