Send Push Notifications

Push notfications can be sent with any of your Dialogue items including surveys, multiple choice questions, information messages, scale statements, and more. Simply select the "Send push on publish" checkbox before publishing. When publishing a push notification you can choose to send it immediately or schedule it for a specific time.

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Once you have published a push notifcation, you have the option of unpublishing it. There are a few things of note:

• After unpublishing participants cannot access the dialogue item.

• You can publish the dialogue item again.

• Participant's responses will remain intact.

Notifications can be received on iOS (iPhone / iPad), Android, and in the Virtual Venue on desktop. Remind your participants to allow push notifications on their device.

We recommend using the Unpublish feature for Dialogue items that you use multiple times throughout your event, such as, "The session will start in 5 minutes," or "Breakfast starts at 7:00am." This enables you to send the message multiple times without having to recreate it each time.

Personalise Dialogue items

We want participants to feel welcomed and taken care of - and this next step in personalisation brings us closer to that goal.

You can now insert codes for first name and/or last name into headlines or descriptions of polls, information posts, or surveys. This means the participant will see their own name in the content.

If no name is saved in the participant profile, the placeholder simply renders as blank and won’t disrupt the rest of the message.

Example:

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We’d love your input, {{FirstName}}  {{LastName}}  🗳️ Vote now in the app poll. 

Typing curly brackets { and } varies depending on your operating system and keyboard layout. We recommend asking your preferred search engine or AI assistant something like: “How do I type curly brackets on my keyboard in my region?”