Brand screen
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When you sign in to the admin panel, the first page displays all active and archived events. Use the left-hand menu to manage app-wide settings, including the brand screen.
The brand screen is the first page participants see when entering the app or selecting "Later" on the event selection screen. Since it remains the same across all events, we recommend keeping it generic—unless your platform hosts only a single event. In that case, you can include event-specific content, but note that participants may see it only once.
Because it's not a primary page, deciding what to include can be tricky. We suggest using it for general app information, support details, website links, contact info, or a space for participant feedback. Below are the item types you can create when clicking "Create new item":
Information
In-app information
External linked information
Poll
Text Feedback
📌 Tip: When publishing a brand screen item, you can send a push notification for better reach. Simply select "Send a push notification about this to all app users" before clicking "Create".
Log in to the admin panel at https://manage.ventla.io, select Brand screen from the left-side menu, then click Create new item at the top and choose your item type.
Managing the Brand screen requires an "Application Admin" access level. If you are a Department or Event Administrator, please contact support@ventla.io or reach out to a colleague.
Replace {{APP NAME}} with your app's name.
Description:
We regularly update the {{APP NAME}} app with new features and bug fixes to ensure the best possible experience. If you haven’t enabled automatic updates, please check the App Store (for iPhone) or Google Play manually. If you see an “Update” option instead of “Open,” be sure to update the app before your next use.
Description:
Enable push notifications for the {{APP NAME}} app so you don’t miss any important updates.
On iOS:
Go to Settings → Notifications → {{APP NAME}} → Toggle Allow Notifications on.
On Android:
Open Settings → Apps → {{APP NAME}} → Notifications → Turn on notifications.
Description:
For any event-related questions, please reach out to us or the event organizer. If you’re experiencing technical issues with the app, contact Ventla Support at support@ventla.io, and they’ll be happy to help you resolve them quickly.
Many technical issues can be fixed by uninstalling and reinstalling the app. Please give this a try before contacting Support.
Description:
Swipe right to see the content, add a photo to your profile icon up top, and bring your comments and photos to the activity feed to share with all of us.
Have questions? Need inspiration? Reach out to support@ventla.io!
