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  • Introduction
  • Event Ticket QR
  • Participant check-in status
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  1. How to...
  2. Use Check-In

Event Check-In

Last updated 9 months ago

Introduction

The event check-in system is here to help you scan and check in participants quickly using their tickets. It keeps everything up-to-date in real time, which means managing your event will be a lot easier and more streamlined.

We've also introduced a new admin role called "Check-In Assistant." They are only allowed to check-in the participants in your event or program.

Event Ticket QR

  • What to Expect: When someone books a ticket through Ventla Invite, they’ll get a unique QR code sent to their confirmation email ID. Each attendee gets their own QR code, even if they’ve bought multiple tickets.

  • How It Works: When you scan this QR code with the check-in app, it pulls up all the tickets associated with that attendee. So, you or the check-in assistant can check in each ticket separately.

Participant check-in status

Check-In Status: After scanning, you can see the participant’s check-in status under the "Participants" section in the app. The statuses are:

  • Not Checked-In (yellow)

  • Partially Checked-In (yellow and green)

  • Completely Checked-In (green)

For more detailed information: go to "Participants" and then "Manage Participants." Here, you can see specifics like the number of tickets, ticket names, who checked them in, and any remarks.

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